Marion, Hiawatha Police Invest in New Records Management System

Marion’s police car. (Credit: City of Marion)

Hiawatha Police Department police car. (Kat Russell/The Gazette)

The Marion and Hiawatha Police Department will spend over $1 million over the next few years on a new records management system.

The two departments paid together Tyler Technologies $300,000 in fiscal year 2022 to begin developing the system. They will pay $381,000 in fiscal year 2023, then $81,000 for the following three years, for a total cost of $924,000.

There will also be an additional annual cost from 2023 of around $70,000 to maintain the servers that host the system.

Marion Police Chief Mike Kitsmiller said the new system, which is expected to go live in February 2023, will help the department stay more organized when it comes to case document storage and data retrieval. .

“The system we have now is outdated and was not designed for a service of our size,” Kitsmiller said. “This limits our ability to be transparent with the community regarding our stats and does not allow for real-time analysis.”

Marion currently uses separate systems for case management, computer-assisted dispatch and evidence tracking, which cost approximately $30,000 per year. Tyler Technologies will combine all of these systems into one and add a case management system.

The new system will also provide the ability to automatically audit cases or incidents to ensure that all mandatory tasks are completed, allow agents to auto-fill reports, and allow dispatchers to drag information into a screen. call for agents.

Other benefits include built-in scanning capabilities and a feature to search for documents using various factors. Kitsmiller said Marion’s current system can only search for basic factors, such as names, addresses, business names or report numbers.

“Search capabilities will be available and accessible to all department personnel and will enable commanders to make informed decisions regarding resource allocation. The analytics component will help us prevent, predict and reduce crime and improve response times,” said Kitsmiller.

Hiawatha Police Chief Dennis Marks also noted that the system allows police departments to easily share information with other law enforcement agencies that use Tyler Technologies.

Marion will store the servers for the system and cover most of the costs because Hiawatha only pays for part of the records management system, not the computer-aided dispatch. Of the total cost, Hiawatha pays $40,000 in fiscal year 2022 and $8,000 in fiscal year 2023 and 2024. Annual costs for Hiawatha will be renegotiated in fiscal year 2025.

Comments: (319) 398-8328;