What is an official document, how long should it be kept, to what extent should it be retrievable and should it eventually go to the National Archives? Such questions have vexed federal managers for years. These questions were difficult when all the records were on paper. Now agencies have to manage emails, SMS, social media posts, spreadsheets, PDFs and more.
In addition to properly classifying it for storage, agencies must identify it with metadata if a record needs to be retrieved for, say, a Freedom of Information Act request or legal discovery process.
Fortunately, the federal archives have contemporary tools that can help them classify and organize structured and unstructured data in such a way that it can be easily retrieved if needed and avoid unnecessary online storage expenses.
That’s the subject of this dialogue between Michael Sarich, FOIA director of the Veterans Health Administration, and David Scott, director of product management at Veritas. They discuss the range of data practices and strategies needed for today’s political and compliance environment.
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